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My NEULAND app

With "My NEULAND", you can bring our online customer centre to your home - including the chatbot "LISAH", completely uncomplicated and digital. A constantly growing service world is immediately available to you, making everything to do with living with us easier. Just for you, our tenants!

To the web version

Why "My NEULAND" is worthwhile for you

  • Manage details of your rental agreement, certificates and confirmations
  • Easily submit damage reports and track the status
  • Never miss anything again: Events and news from the NEULAND world
  • Our chatbot "LISAH" will help you with all your questions about housing
  • Attractive offers from our partners with discounts and promotions exclusively for you on the digital marketplace

And all this free of charge, around the clock and from the comfort of your sofa!

Explanatory video: How do I report damage?

Instructions for reporting damage in the My NEULAND app