Consumer information in accordance with Article 246 EGBGB
Website
provider NEULAND Wohnungsgesellschaft mbH
Erfurter Ring 153
38444 Wolfsburg
Telephone
0 53 61 791 0
Email
servicenld "«@&.de
Applicable accessibility requirements
NEULAND designs its website in accordance with the legal requirements of the Accessibility Enhancement Act (BFSG) and the associated ordinance (BFSGV).
The basis for this is, in particular:
- Section 3 (1) BFSG
- Section 14 (1) BFSG in conjunction with Annex 3
- European standard EN 301 549
- the Web Content Accessibility Guidelines (WCAG) 2.1, conformity level AA
General description of the service
NEULAND is a municipal housing association in Wolfsburg. Our website provides
information on topics including:
- our housing portfolio
- Services for tenants
- Contact and service options
- New construction and modernisation projects
- The NEULAND company and its social commitment
The website is primarily intended for information and contact purposes.
Explanations on the use of the website
Our website provides content, forms and downloads to assist you with orientation, contacting us or service requests.
It is not currently possible to conclude contracts via the website.
Accessibility of the website
Our website is designed to ensure that content is perceivable, operable, understandable and robust.
NEULAND implements specific measures to improve accessibility in the design and further development of its website. These include, among other things:
- a clear page and content structure
- comprehensible navigation
- sufficient colour contrast
- scalable font sizes
- largely accessible forms
- Semantically correct HTML
- Keyboard operability of central functions
Accessibility is regularly checked as part of a self-assessment in accordance with the applicable standards (EN 301 549, WCAG 2.1).
Status of compatibility with the BFSG
This website is partially compliant with the Accessibility Enhancement Act (BFSG).
Non-accessible content
Despite our ongoing efforts, barriers may still exist in certain areas:
- PDF documents: Some older PDF files are not yet fully accessible.
- Images: Some content does not yet have complete alternative text.
- Videos: Not all embedded videos have subtitles.
- Forms: In some cases, structural elements can be further optimised.
Measures
We are continuously working to identify and remove existing barriers. Where possible
, new content is already being created in an accessible format.
Accessible alternatives
If you are unable to use content or can only use it to a limited extent, we will be happy to provide it in an accessible or alternative form upon request.
Disproportionate burden
Individual older content or complex external applications cannot currently be made fully accessible for economic and organisational reasons. This content will be taken into account in future revisions.
Feedback and contact
Have you noticed any accessibility issues? Or do you require information in a different format?
Then please feel free to contact us:
NEULAND Service Centre
Telephone: 0 53 61 791 0
Email: servicenld "«@&.de
We want everyone to be able to use our website easily. If you encounter any barriers, we would be grateful if you could let us know.
Market surveillance authority
If you believe that you are disadvantaged by the inadequate accessibility of our website, you can contact the responsible market surveillance authority:
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF)
c/o Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt PO
Box 39 11
5539135 Magdeburg
Telephone: 0391 567 6970
Email: MLBFms.sachsen-anhalt "«@&.de
Creation and updating
This accessibility statement was created on 1 February 2026.
It was last reviewed on 1 February 2026.